Frequently Asked Questions (FAQ)

NFC is a magnetic field technology used to exchange data between two nearby devices.

NFC is used to configure Nexelec sensors.

To configure your sensor, simply :

• Download the free Nexelec TOUCH application onto your smartphone
• Place the smartphone against the central part of the sensor
• Follow the instructions on the TOUCH application

WARNING: for your own safety, do not disable your detector if it is operating correctly!

To switch off a sealed-battery detector, simply take a paper clip, insert it into the square hole at the back of the product, and pull slightly to raise the switch. If the detector has a changeable battery, simply remove the battery to switch the product off.

Please wait at least 20 seconds before switching the detector back on.

Our detectors are certified by the LNE (Laboratoire National de Métrologie et d’Essais), giving them a high level of safety and performance. Factory-tested, our products are compatible with regulatory devices.

To switch on the detector :

• Turn the smoke detector over
• Using tweezers or a paper clip, push the switch downwards
• For connected versions, the product is operational once the pairing phase has been completed

To switch off the detector :

• Turn the smoke detector over
• Using tweezers or a paper clip, push the switch upwards

Check beforehand the precautions and limits of use of the sensor, as well as the maintenance recommendations given in the user manual.

The presence of dust, the immediate proximity of an artificial light source, or nearby air movement caused by a convector, air-conditioning or ventilation unit, can cause the detector to go off for no apparent reason.
To maintain it, simply clean your detector (at least once a year) using the brush attachment of a vacuum cleaner and, if necessary, change its location.

Do not install the smoke detector in :

• Less than 1.5 m from lighting fixtures: ceiling lights, incandescent, halogen or fluorescent lamps, etc.
• A place where the detector is exposed to direct sunlight
• Close to or above heaters, windows or other equipment that can generate air flows
• Proximity to stray fumes: chimneys, furnaces, boilers, combustion radiators, etc.
• A place where the temperature is below 4°C or above 45°C. A place where humidity is below 10% or above 95%: bathroom, laundry room, etc.
• A dusty or dirty area: garage, workshop, etc.
• An insect-infested or outdoor location

Every year, clean the detector and perform an alarm test:

• Remove the detector from its base
• Turn the detector over
• Remove dust with the brush attachment of a vacuum cleaner, sucking for 30 seconds (any insects, spider webs or dust clusters near the detector must be removed).
• Press the Test / Silence button until the alarm signal sounds, then release.

Warning

Do not use compressed-air sprays or the like

The detector must not be disposed of with household waste. The detector must be returned to an appropriate collection point for the recycling of electrical and electronic equipment. Observe state disposal laws.

Warning: The detector contains a lithium battery. Do not burn, melt or incinerate the detector.

• First familiarize yourself with your detector’s audible alarm.
• Prepare an evacuation plan
• Learn to recognize the exit route
• Practice evacuating your home quickly.

Every year, test the detector to ensure that the light and sound indicators are working properly.

NFC (Near Field Communication) is a magnetic field technology used to exchange data between a product and a smartphone.

To configure the product, simply :

• Download the free Nexelec TOUCH application from Google Play Store or Apple App Store
• Select product and follow application instructions

NEXELEC sensors are capable of measuring different pollutants, depending on the model. Depending on the country and the environment, thresholds may vary.

Depending on WHO and ANSES regulations, thresholds may differ from one country to another.

The values set out below are valid for ERP (Etablissements Recevant du Public) in France.

Carbon Dioxide (CO2)

CO2 is a good indicator of Indoor Air Quality. If ppm levels are too high, ventilate as soon as possible.

Volatile organic compounds (VOCs)

These compounds are emitted by paints, glues and other solvents. If the concentration is too high, ventilate as soon as possible.

Fine Particles (PM)

PM are grouped into 3 categories: _PM1, PM2_.5 and _PM10

Fine particles are often found in dust and smoke. Prolonged exposure presents a health risk. When the threshold is too high, open the windows to renew the indoor air.

Formaldehyde (HCHO)

Formaldehyde can be found in new furniture, cleaning products and so on. If your detector emits a Red LED, take action as soon as possible.

Carbon monoxide (CO)

If carbon monoxide levels reach excessive levels in a room, it presents a potentially fatal hazard. It’s crucial to detect the origins of CO in the environment, and to have all combustion appliances inspected, such as stoves, boilers, stoves and so on. If the threshold is too high, ventilate the room as much as possible.

Depending on the model, products offer lighting and energy optimization, acoustic monitoring, space and safety management, and automation scenario options.

Operates on mains or DC voltage. Optional solar power kit

The product can be mounted on a wall or pole using the fixing brackets supplied.

For RISE, SIGN

The calibration process is performed automatically by the device every 8 days. No maintenance required. The reliability of CO2 measurements is guaranteed throughout the product’s lifetime.

You can also calibrate the CO2 sensor manually:

• Place the product outdoors or near an open window for 10 minutes.
• Press the secondary button on the back of the product for 3 seconds

• An LED lights up during the calibration process

The LED changes to Green, indicating that manual calibration of the product has been successfully completed. If a Red LED lights up, repeat the operation.

For AERO, AERO Lite, AERO CO2, CARBON, SENSE, ATMO models.

The calibration process is performed automatically by the device every 8 days. No maintenance required. The reliability of CO2 measurements is guaranteed throughout the product’s lifetime.

You can also calibrate the CO2 sensor manually:

1. Place your product near an open window for at least 2 minutes.
2. Quickly press the product’s central button 6 times
The green LED lights up throughout the calibration process (for approx. 10 seconds).
Once the LED has gone out, manual calibration is complete.

NEXELEC sensors can measure CO2, depending on the model. Depending on WHO and ANSES regulations, thresholds may differ from one country to another. The values set out below are valid for ERP (Etablissements Recevant du Public) in France.

Carbon dioxide (CO2)

CO2 is a good indicator of Indoor Air Quality. If the ppm level is too high, ventilate the premises as soon as possible.

Correct ventilation of communal areas helps reduce the risk of viruses spreading through the air.
Measuring CO2 levels enables you to quickly check the quality of air renewal, and encourages occupants to air the room if necessary.

CO2 can cause headaches, drowsiness, difficulty concentrating, mild nausea and rapid heart rate.
NEXELEC’s CO2 sensors provide reliable and accurate measurement of CO2 concentration.

In an enclosed space, heat rises and stagnates at the ceiling, where the temperature is de facto a little higher than in the rest of the room. To ensure correct measurement of ambient temperature, we recommend mounting the detector on a wall 50 cm below the ceiling.

Measuring temperature in indoor environments is important for several reasons:

• Thermal comfort: Temperature plays a crucial role in the comfort of the occupants of an indoor space. An environment that is too hot or too cold can affect people’s well-being and productivity
• Health: Extreme temperatures can have adverse effects on health. Temperatures that are too high can lead to dehydration and exhaustion, while temperatures that are too low can cause hypothermia. Temperature monitoring is therefore important to ensure healthy living conditions
• Energy efficiency: Maintaining the right temperature optimizes the energy efficiency of heating, ventilation and air-conditioning (HVAC) systems. Accurate temperature monitoring allows these systems to be regulated appropriately, avoiding excessive energy consumption

NEXELEC sensors can measure various environmental parameters such as noise or ambient brightness. Depending on country and environment, and according to WHO recommendations, thresholds may vary.

Noise level

Exposure to excessive noise can lead to hearing fatigue and long-term deafness. If the measured noise level is too high, identify the source and move away from it, or use hearing protection.

Brightness

Ambient lighting has a significant impact on our ability to work and maintain your productivity. If insufficient, it can lead to ophthalmic fatigue.

To reduce noise pollution, it is useful to implement corrective measures:

• Use quiet machines
• Soundproof premises or buildings
• Equip occupants with earplugs
• Create isolated areas for noisy calls or machines.

NEXELEC noise and sound level sensors help reduce noise pollution in indoor spaces.

Noise is a constant feature of everyday life. But unfortunately, it can be harmful to humans. In France, 3 million employees are exposed to excessive noise levels in the workplace. Without realizing it, hearing loss can set in very quickly and lead to deafness.

To anticipate these risks, NEXELEC noise sensors help you keep an eye on the noise level around you on a daily basis, in a preventive manner.

Poor noise management will also have an impact on occupants’ concentration levels, influencing their alertness too. The impact is not only physical, but can also be psychological. Studies show that exposure to noise increases levels of the stress hormone cortisol. This can lead to increased anxiety, fatigue, depression and even sleep disturbance.

NEXELEC noise sensors enable you to effectively monitor the sound environment in indoor spaces.

Generally speaking, at 80 dB and above, the danger threshold is considered to have been reached after 8 hours of noise exposure. Above 130 dB, any exposure to noise, even short-term, is considered highly harmful.

NEXELEC noise sensors measure the sound environment in interior spaces, helping to ensure the well-being of occupants.

Measuring occupancy rates is essential for the smooth running of interior spaces. Measurements can be analyzed to make informed decisions: optimize space layout, identify under-used or overcrowded areas, and adjust resources according to actual needs.

With NEXELEC presence sensors, you can maximize space efficiency, reduce costs and enhance the occupant experience.

A presence detector is a device that detects the presence of people in a given area for a defined period of time. NEXELEC presence sensors are designed to react quickly to movements and provide precise data on the actual occupancy level of spaces.

Presence sensors contribute to energy savings by detecting the presence or absence of people in a space. This means that lighting, heating, ventilation and other systems can be automatically adjusted according to this detection.

By reducing unnecessary energy consumption, NEXELEC presence sensors contribute to significant energy savings and lower energy costs.

This removable support is lockable. It has been designed to reduce the risk of detector removal in rental accommodation.

BASE+ can be attached to a support in two different ways:

• With screws and plugs (supplied)
• An approved 3M adhesive mount (optional accessory)

BASE can be attached to a support in two different ways:

• With screws and plugs (supplied)
• An approved 3M adhesive mount (optional accessory)

MOUNT+ can be attached to a support in two different ways:

• With screws and plugs (supplied)
• An approved 3M adhesive mount (optional accessory)

MOUNT can be attached to a support in two different ways:

• With screws and plugs (supplied)
• An approved 3M adhesive mount (optional accessory)

Without tools and in just a few seconds, the removable bracket is easy to attach:

• Return the compatible detector or sensor
• Grasp the FLEX removable support and turn it a quarter turn to the left.
• Insert it in the space provided on the back of the product
• Quarter turn to the right to clip FLEX onto the product

Make sure the BASE base is securely fastened to its mounting bracket.

To install the detector :

• Position the detector so that it fits lightly into its base
• Turn a quarter turn to the right to engage the detector

The detector is now in place.

Make sure the BASE+ base is securely fastened to its mounting bracket.

To install the detector :

• Position the detector so that it fits lightly into its base
• Turn a quarter turn to the right to engage the detector

The detector is now in place.

Make sure the MOUNT base is securely fastened to its mounting bracket.

To install the detector :

• Position the detector so that it fits lightly into its base
• Turn a quarter turn to the right to engage the detector

The detector is now in place.

Make sure that the MOUNT+ base is securely fastened to its mounting bracket.

To install the detector :

• Position the detector so that it fits lightly into its base
• Turn a quarter turn to the right to engage the detector

The detector is now in place.

The BASE mounting base is compatible with certain products in the Nexelec range.

List of compatible products :

• INSAFE and SECURE

The BASE+ mounting base is compatible with most products in the Nexelec range.

List of compatible products :

• INSAFE+, ORIGIN, ORIGIN+, GUARD, GUARD+, HEAT+, WARM, SECURE+, AIR, AIR+.

The MOUNT+ mounting base is compatible with most products in the Nexelec range.

List of compatible products :

• INSAFE+, ORIGIN, ORIGIN+, GUARD, GUARD+, HEAT+, WARM, SECURE+, AIR, AIR+, AIR+.

The MOUNT mounting base is compatible with certain products in the Nexelec range.

List of compatible products :

• INSAFE and SECURE